GENERAL SPA GUIDELINE
Guests of the Moana Lani Spa may enjoy complementary access to Westin WORKOUT, the spa locker rooms and amenities, and relaxation lounge. Must be at least 18 years of age to enjoy spa treatments, the use of the locker rooms and fitness facilities. Access to whirlpool, sauna and steam room is prohibited to those under 18 years of age. Salon Services are available to guests of all ages with parental supervision.
Minors (of any age) shall NOT receive body treatments or massages. Minors age 17 years olf and younger shall receive only the following services* at the Moana Lani Spa:
- Hair styling and cutting services
Minors age 17 years old and younger shall NOT use the spa fitness center.
Guests are encouraged to make arrangements in advance. Bookings made day of service and walk-in appointments are always welcome, based upon availability. All reservations must be secured with a major credit card and telephone number. To schedule your appointment(s), please call our guest service desk at 808.237.2535.
*Please advise us if you are pregnant or have other significant health concerns when booking any treatments.
SPA DAY PASS
Enjoy the breathtaking oceanfront facilities with the purchase of a spa day pass. This pass will entitle you to use the locker area, steam room, sauna and whirlpool. Daily passes are valid from open to close on the day of purchase only and is non-transferable.
ARRIVAL AND CHECK-IN PROCEDURES
We invite you to use the facilities, including our steam room, sauna, whirlpool and fitness facility, before and after your spa treatments. We will have a relaxation area for you to enjoy our expansive ocean view. Please arrive 30 minutes prior to your first treatment time, this will allow you ample time to check-in, shower, and prepare for your treatment.
Arriving late will limit the time of your treatment, thus lessening its effects, and your pleasure. Your treatment will end on time so the next guest is not delayed. The full value of your treatment will be applied.
We request that you do not bring any jewelry and valuables to your spa experience. The Heavenly Spa by Westin is not responsible for lost, stolen or misplaced items. To ensure the tranquility of our spa environment for all guests, all mobile devices should be turned off or switched to silent.
As a courtesy to our guests and therapists, we require a 6-hour notice should you need to change or cancel your reservation. Cancellations made less than 6-hours prior to the service, as well as no-show or missed appointments, will be charged the full service fee.
HOURS OF OPERATION
Services: 8 AM - 8 PM*
Retail: 8 AM - 8 PM*
*(Hours of operation are subject to change)